Ganesh CV

1 RESUME S. GANESH KUMAR Mobile: +91-8401486474,8523979580 E-mail ID: ssgani28@gmail.com CARRIER OBJECTIVE: My career objective is to work in such organization which will provides exposure of new technologies and will push my limits to the extent of realizing my own capabilities, thus enabling my Personnel growth, along with the growth of the organization. SUMMARY: • 6 years of experience in Mobile Device , laptop & android TV’s failure Analysis, production process, Repairing & after sales quality management. • Working as an Assistant manager for after sales FAE (Failure Analysis Engineer) department under Quality management for the after sales Mobile, laptop, android TV ’s & Mobile Accessories. • Manage the after sales failure analysis engineer(FAE) team (5 Engineers) & taking care of mobile/TV & Laptops failure analysis, root cause finding & quality management. • Very good knowledge & experience in the PCBA (L4 level) trouble shooting & failure analysis process. • Good experience in mobile/TV/Laptop repairing (up to L4 level). • Good knowledge about mobile phone baseband structure & familiar with the boot sequence diagram analysis. • Very good knowledge about “ 5 why ” analysis method, 8D report & failure mode analysis process. • Hands on experience in various type of log tools, software testing tools, mobile IMEI writing tools & SW flash tools. • Extensive Experience in mobile calibration & network failure analysis. • Hands on experience in various levels of re liability testing equipment’s in LAB. • Good experience in inventory & stocks management. • Good experience in Quality Issue feedback & Improvements tracking. • Good knowledge about ISO standard/documents control & other quality documents management. • Basic knowledge in SMT production and process flow. 2 Experience Summary: Employer: Transsion India Pvt.Ltd. Noida(UP ) . (Brands include Tecno, Itel, Infinix & accessories brand Oraimo) Role : Assistant Manager Sub Dept. : Failure Analysis Engineer(FAE) department Head Dept.: Quality Management Duration : June 2019 to till now Project : Mobile Phones(Itel, Infinix & Tecno) Laptop(Infinix) Smart TV’s(Itel & Infinix) Accessories(Oraimo & itel) Experience: 3 Years Responsibilities in Work • Collect and summa rize all Feature Phone/Smart Phone/TV’s & Accessories DOA (Dead On Arrival) data from after-sales call report and make DOA report for all brands. • Responsible for new products first 100 failure device analysis process. • Find model wise TOP failures from DOA report & Request MWH (Mother Ware House) to provide TOP failure devices for analysis. • Do analysis for failure devices with the support of R&D team. • During Analysis if found any material related issues, then give feedback to Supplier Quality team & track the improvements until the status closed. • During Analysis if found any designing Issues, then need to give feedback to the china R&D team & track the improvements. • During analysis if found any Assembly process related issues, then give feedback to particular factory Quality team & track the improvements. • According to the major assembly issues feedbacks from the FAE team, will do audit once per month to ensure the actions are implemented on factory as per CAPA received from Factory side. • Provide technical support to market service team & Give training once per month about the repairing of new models TOP issues. • Co-ordinate with software team and help them to capture logs for software related issues, once shared logs track the improvements until the status closed. • As per the FAE feedback check the 8D Report & 5why Analysis reports from all responsible departments. • Responsible for Overall FAE team analysis output & manage master analysis DATA. • Give training to FAE engineers for new models specifications & functional analysis. • Support R&D team for analysis laptop, TV & Accessories (Chargers, Power Bank & Bluetooth earphone/earbuds). • Implement special improvement projects for critical market failures. 3 Employer: Pacific Cyber Technology pvt Ltd. Dadra and Nagarhaveli.(SMT Production) Role : FAE(Failure Analysis Engineer) Dept : Debugging Department Duration : July 2018 to May 2019 Project : JIO, Transsion, Micromax, Lenovo Experience: 11 Months Responsibilities in Work • Receive failure PCBA from production line, then analysis and find the root cause. • Perform detailed root-cause-analysis and work with production team, process and quality team for improvements & control measures. • During analysis found any process fail PCBA’s (like solder bridge in BGA IC’s/ BTB Connecters, components offset, lift up, damage, material failure...etc.) need to give quick feedback to process and quality team for improvements and reduce the online failure rate. • Do analysis for Calibration functional failure PCBA&Track mobile network bands and find root cause. (basic Knowledge of CMW500 & calibration software tools). • Weekly once make root-cause-analysis presentation and take training to repair technician and engineers. • Responsible for NPI (New Product Installation) failure analysis & support process team to complete the NPI with 0 scrap rate. • To support repair technician and engineers for repairing difficult PCBA’s. Employer: Iqor Global Service India Pvt Ltd. Navi Mumbai. (Doing Repair Services (L1~L4) of Mobiles phones , Laptop mother boards) Role : Repair Engineer Dept : Repair Department Duration : May 2016 to June 2018 Project : Jio Project (Mobile L4 level) Experience: 2 Year 1 Months Responsibilities in Work • Checking the ELS (Entry level screening) for every device. • Perform body repairs such as repairing a cracked or scratched screen, replacing main board & keypad (L2 Level). • Servicing of smartphones in L4 level. • Doing reballing for BGA (CPU, PMU, Flash and RF) IC’s. • Uploading software and write IMEI. • Fill job sheets and maintain proper records for repaired units. 4 Achievements: • Got “The pearl award” at 2021 for the outstanding performance in after sales quality management. • Successfully completed the first 100 failure device analysis for 114 models in Tecno, Infinix and itel brands. • Successfully completed NPI (New product installation) failure analysis for 13 projects in SMT production with “0” scrap rate. • Successfully implemented FAE Quality System for laptop & TV projects. Software Skills: • MS-Office - Word, Excel and Power Point. • Knowledge of UART Logs Capture process. • Knowledge of IMEI Writing tools & SW flash tools. • Basic knowledge of Mobile Software Testing & its Principle. • Knowledge of software Bug report process. • Operation System (OS) and Application Installation in Windows. Personal Skills: • Excellent communicational and interpersonal skills. • Problem solving and analytical skills. • Leadership skills. • Independent and self-motivated. • Creative and adaptive. • Full involvement in work. EDUCATIONAL QUALIFICATION: Exam Passed University / Institution Year of Passing Percentage of Marks Diploma In ECE Arasan Ganesan Polytechnic College, Sivakasi. 2014-2016 88% 5 Personal Details: Name : S. GANESH KMAR Father’s Name : M. SUBRAMANI Date of Birth : 28/05/1997 Nationality : Indian Marital Status : Single Languages : Tamil, English Address : 589, Pasumpon Nagar, Alamarathupatti Road, Thiruthangal – 626130 DECLARATION I hereby declare that the above written particulars are true to the best of my knowledge and belief. Place Date : Noida(UP) : ( S.GANESH KUMAR )