Commercial Bank of Ceylon PLC
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ONLINE BANKING Application
Commercial Bank of Ceylon PLC
(Partnerships & Miscellaneous)
Guidelines to complete the Application
1. This application consists of following documents,
a) ONLINE BANKING Undertaking.
b) Partnership Mandate (format attached).
c) User Information Form (Separate forms to be completed for each user).
2. Organization could select one of the following authorization modes for financial transactions,
Single Authorization - Required minimum of one user
Dual Authorization - Required minimum of two users
Multi Level Authorization - Required minimum of three users (Available up to 5 user levels.)
3. This facility has the capability of having an Administrator to manage internal user activities. Please indicate the name
and the designation of the user who Organization intends in appointing as the Administrator, through User Information
Form.
4. All partners should sign in case of Partnership accounts.
5. Miscellaneous (Societies, NGOs, Clubs & Associations) – Certified copy of the Meeting Minutes at which the present
primary delegates were nominated to be attached to the application.
Commercial Bank of Ceylon PLC
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APPLICATION FOR ONLINE BANKING FACILITY
FOR PARTNERSHIP & MISCELLANEOUS ACCOUNTS ONLY
ONLINE BANKING UNDERTAKING
To : Commercial Bank of Ceylon PLC, Date : 15 Novemeber 2022
Hadi Tower, Holding No. NW(K)-1,
Road No. 50, Kemal Ataturk Avenue,
Gulshan - 2, Dhaka -1212, Bangladesh.
We, A)…………………………………………………………………………………………..…of (Address) ……………..……………………………………..………………………………………….
B) ……………………………………..…………………………………………………….………of (Address) …………………………………….……………………….…………………………………
C) ………………………………………………………..…………………………………………….………of (Address) …….…………………………………………………...………………………….
Carrying on business or activities under the name/style/firm of Toyoshima & Co., Ltd. (Liaison office). having it’s principal office at 7/F,
Ventura Iconia, Plot # 37, Road # 11, Block # H, Banani, Dhaka-1213 in the People's Republic of Bangladesh (hereinafter sometimes called and
referred to as “the Organization” which term or expression shall mean and include the said
…………………………………………………………………………………………….……………… and each of their respective heirs/executors/administrators and
successor in office) authorizes you and request you to issue User Identification Numbers (User IDs) and allow the Organization to Online
Banking Service and hereby agree to be bound by the following Terms, Condition and Indemnities.
1. DEFINITIONS
Bank or Com Bank
Commercial Bank of Ceylon PLC, a commercial Bank incorporated
under the relevant laws of Sri Lanka and carrying out its business
in Bangladesh being governed by the Bank Companies Act, 1991
having its Head office at Hadi Tower, NW(K)-1, Road No. 50,
Kemal Ataturk Avenue, Gulshan -2, Dhaka 1212, Bangladesh and
its successors and/or assignees.
Online Banking Facilities
Provided for the Organization who can customers of the Bank.
Online Banking Facilities and/or Paymaster Facilities of
Commercial Bank of Ceylon PLC’s electronic financial service
system.
Organization
An Account holder or a group of account holders of the Bank who
have been permitted to use the Commercial Bank Online Banking
Service.
Intellectual Property Rights
Any and all rights of copying design rights know how patent design
trademark and / or any other intellectual property right/s of any
description whether the said rights of the Bank have been
acquired by way of acquisitions, assignments, law or otherwise.
Password
Any confidential password, code or number originally generated
by the Bank and subsequent password/s generated by the
Company and/or its Delegate/s and/or issued by the Bank to the
Company at its request and any combinations thereof, when may
be used to access the Online Banking service.
Delegate/s
Delegate/s appointed by mandate of the Organization to act on its
behalf in performing Online Banking Service.
Clause headings are inserted only for convenience or reference
and shall not affect the interpretation of these presents. Unless
the context otherwise requires, words importing the singular shall
include the plural and vice – versa.
2. TRANSACTIONS THROUGH ONLINE BANKING SERVICE
2.1 The Organization hereby authorizes the Bank to debit the
Organization account/s (existing at the time of this
application or subsequently opened by the Organization)
with the amount of any transaction made by the user of the
Online Banking Service with or without the knowledge or any
further authority of the Organization obtained thereby.
2.2 By completing the Online Banking Service Application form,
the Organization gives authority to accept or act upon any
instruction or messages received by the Bank through Online
Banking Service which purport to come from the
Organization or Delegate/s duly appointed by the
Organization (whether they have been authorized by the
Organization or not) and which are authenticated in the way
(if any) described in the User Documentation accompanied
by the Password/s issued to them.
2.3 The Organization will provide data, information, instructions
and messages at its own risk. The Organization will ensure
that all data transmitted to the Bank for or in connection
with Online Banking Service is at all times true accurate and
complete. The Organization shall immediately inform the
Bank about any errors, discrepancies or omissions thereof, if
any.
2.4 The Organization shall take the complete responsibility for all
transactions performed processed or effected by using the
Online Banking Service howsoever effected.
2.5 The Organization shall not attempt to effect transactions
through Online Banking Service unless sufficient funds are
available in its account/s. The Organization agrees that
transactions scheduled for a future date will only be
executed by the Bank if the sufficient funds are available in
the account/s on the relevant date/s and further agrees that
the Bank is under no obligation whatsoever to honor
payment instructions of the Organization unless there are
sufficient funds in the designated account/s at the time of
receiving payment instructions and/ or at the time such
payments become due.
2.6 The Organization and its office bearer shall be jointly and
severally liable for all transactions effected and/or arising
from the use of the Online Banking Service by any of its
Delegate/s.
2.7 The Organization agrees that when the Bank makes a
payment on its behalf, Bank is not acting as the
Organization’s agent or attorney or agent or attorney of the
Biller to whom that payment is directed.
2.8 The Organization hereby authorizes the Bank, to record at
the sole discretion of the Bank by whatever means the
Commercial Bank of Ceylon PLC
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transactions which the Organization or Delegate/s perform
through Online Banking Service and such records can be used
by the Bank for the purpose of, inter alia, establishing or
verifying that a particular transaction was effected through
the use of user IDS and passwords.
2.9 The Organization shall specifically agree and accept the
Bank’s records and statements of all transactions processed
and/ or effected by using Online Banking Service as final and
conclusive and binding on the Organization for all purposes.
3. SECURITY CONTROL
3.1 The Organization takes full responsibility to obtain and
maintain all the equipments that are necessary for using
Online Banking Service in proper working condition and with
sufficient safeguards against any malpractices and malicious
uses and threats to such equipments or to Online Banking
Service.
3.2 The Organization specifically undertakes not to access Online
Banking Service using defective, inferior or insecure
equipments or in any manner which might adversely affect
the smooth functioning of Online Banking Service. That in the
case of system gets hacked or crashed in defect in network;
the Organization solely undertakes total responsibility for
such threats.
3.3 The Organization hereby undertakes the total responsibility
for the passwords assigned to the Organization or its
Delegate/s soon after accessing the Online Banking Service
for the first time and at regular intervals thereafter. Hence,
the Organization shall be solely responsible if any password
or User ID is stolen or lost after the password has been
handed over to the Organization.
3.4 The Organization undertakes to set up and maintain
sufficient measures to safeguard the Online Banking Service
from disclosure to and from access or use by anyone who is
not authorized to do so.
3.5 The Organization shall immediately inform the Bank of any
unauthorized use of the passwords and user IDs by anybody
if the Organization gets to know the same.
4. INTELLECTIAL / INTELLECTUAL PROPERTY RIGHTS AND
OTHER RIGHTS
The Organization agrees that Online Banking Service shall
remain the sole property of the Bank at all times and will not
copy the Online Banking Service or any of the information ,
techniques, data or designs relating thereto.
5. OBLIGATION OF CONFIDENTIALITY
5.1 The Organization shall keep all User ID and Password/s
assigned thereof strictly confidential and undertake not to
divulge such credentials to any person at anytime or under
any circumstances.
5.2 The Organization shall keep all information, techniques, data
or designs relating to Online Banking Service Completely
confidential. The Organization shall not disclose any of them
to any other party.
5.3 The Organization’s obligations in connection with
confidentiality will continue indefinitely. The Organization
specifically agrees that such obligation will continue upon the
expiry or termination of these clauses.
6. BANK CHARGES AND PAYMENTS
6.1 The Organization does herby authorize the Bank to debit its
account/s with all charges pertaining to transactions made
through Online BankingService and also with any other
liabilities of legal fees or other statutory charges to be
imposed by the Government relating to the use of Online
Banking Service.
6.2 The Organization agrees that the Bank at its sole discretion is
entitled to revise the charges for Online Banking Service at
any time without any prior notice.
7. LIABILITIES OF LOSS
7.1 The Organization shall not hold the Bank liable for any loss
incurred by the use of user IDs and passwords issued to the
Organization or to Delegates or any substitutes thereon used
with or without Organization authority.
7.2 The Bank shall not be responsible for any loss or damage nor
for any loss of profits, loss of contracts, financial losses, loss
of data or loss of goodwill incurred or suffered by the
Organization as a result of non acceptance of and/or non
adherence to instructions given on Online Banking Service
for any reason whatsoever.
7.3 The Organization specially agrees that in case of payment
made for goods or services offered by third parties, the Bank
cannot and does not take responsibility or liability on the
quality, quantity on time delivery of goods or services such
offered.
7.4 Notwithstanding anything contained hereinbefore or of the
provisions of any law or any other agreement between the
parties hereto the Organization agrees and accepts that a
statement with a certification from two officers of the bank
shall be admissible in evidence against it in all legal and other
proceedings between the Bank and Organization in respect of
any matter whether such matter arise under these
instrument or otherwise and such a statement (whether
computer generated statement or otherwise) shall be final
binding and conclusive between the parties for all purpose
until and unless the Organization proves otherwise.
7.5 The Organization agrees that the Bank shall not be liable for
any loss or damage whatsoever which the Organization may
suffer if the Bank delayed or is prevented from providing it
with Online Banking Service or any other service by reason
of the Act of God, strikes, industrial disputes, failure or
suspension of power supplies or telecommunication system
errors or other system errors or equipment failures or any
other causes beyond the control of the Bank, including
technical causes in the Bank’s computer or software system,
whether such causes constitute force majeure or not.
7.6 The Organization agrees that the Bank may use its reasonable
efforts to act on a request by it for cancellation or
amendment of a payment or other instruction prior to the
bank’s execution of such instruction, but the Bank shall not
Commercial Bank of Ceylon PLC
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be liable in any manner howsoever if such cancellation or
amendment is not affected.
8. OPERATION OF ONLINE BANKING SERVICE BY A THIRD
PARTY/IES
8.1 The Bank shall not be responsible for any loss or damage
incurred by the Organization as a result of act of the
Delegate/s appointed for Online Banking Service.
8.2 The Organization hereby authorizes the Bank to debit any of
its account/s with the amount of any transaction performed
by the Organization or any Delegate/s appointed by the
Organization.
8.3 The Organization agrees to pay any charges/payments to the
Bank on transactions/functions performed by the
Organization or any Delegate/s by using Online Banking
Service.
9. AMENDING THE TERMS AND CONDITIONS
9.1 The Bank shall determine the privileges attached to the use
of the Online BankingService and shall have absolute
discretion to change, vary, add or amend these privileges and
conditions attached thereto from time to time as the Bank
shall deems fit.
9.2 The Bank shall attach or detach any accounts opened in the
name of the Organization subsequent to this application. The
Organization agrees and acknowledges that such attachment
or detachment can be due to prevailing rules and regulations
of the Bank from time to time.
9.3 The Bank shall, from time to time introduce new
facilities/options into Online Banking Service. The
Organization hereby agrees to abide by the terms and
conditions applicable to such services, whether or not the
Organization expressly registered to avail such services.
9.4 In case the Bank requires the Organization to register for a
specific service provided by Online Banking Service, the
Organization undertakes to adhere to such registration to
avail such service. The Organization also agrees any such
request for subsequent registration becomes an integral part
of this Agreement.
10. The use of the Online Banking Service shall be subject to the
laws and regulations relating to such industry imposed by the
government from time to time and Bank’s Memorandum and
Articles of Association, rules, regulations and any terms and
conditions governing all services imposed by the Bank from
time to time by the laws of Bangladesh.
11. The Bank shall have the full discretion to cancel, withdraw or
renew the Online Banking Service without any prior notice or
any reasons given to the Organization in the event that the
Organization decides to terminate the use of Online Banking
Service, or to terminate the services of Delegate/s of the
Organization it shall give the Bank not less than 7 days prior
notice in writing. In case of terminations the Organization
undertakes to return any property or document relating to
Online Banking Service which are given to the Organization
by the Bank and obtain a valid receipt therefore.
12. INDEMNITY
The Organization hereby specifically agrees and irrevocably
hold the Bank indemnified and harmless against any losses,
charges, suites, claims, expenses and damages that shall be
or may be caused, sustained, incurred or suffered directly or
indirectly out of or in connection with the Online Banking
facility consequent to any failure, breach, negligence,
commission omission or representation on the part of the
Organization or its delegate/s unless due to the willful default
of the Bank and this indemnity shall continue to be void and
effectual notwithstanding the expiry or termination of these
clauses.
13. TERMINATION
Either party may terminate Online Banking Service and this
agreement on thirty (30) days’ prior notice in writing to the
other party provided that the Bank shall be entitled to
terminate this agreement immediately in the event material
breach of it by the Organization or upon closure of the
Organization account/s with the Bank.
14. GOVERNING LAW AND JURISDICTION
This agreement shall be governed by the laws of Bangladesh
and parties hereto submit to the exclusive jurisdiction of the
courts of Bangladesh having jurisdiction over the place in
which the Registered Office of the Bank is situated at the
time of institution of legal proceedings.
We the above named partners/ authorized signatories do hereby
execute this presents at ……………..………………………………….……..………
on this … 15th day of November 20 22
Yoshihiro Nagai ……………………………….………………
Partner/Authorized Signatory
(Signature with Organization
Seal)
………………………………………………
Partner/Authorized Signatory
(Signature with Organization
Seal)
Date: …………………………………
Partner/Authorized Signatory
(Signature with Organization
Seal)
………………………………………………
Partner/Authorized Signatory
(Signature with Organization
Seal)
For Office Use Only:
Signatures verified and operating instructions comply with the
mandate.
………………………. ……………………....................................……
Date Branch Rubber Stamp & Authorized
Signature with the Officer Code
✓
Commercial Bank of Ceylon PLC
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Annexure 1
AGREEMENT RELATING TO ISSUING OF THE LETTER OF CREDIT
You and or your agents and or representatives are not liable or responsible in any way for the genuineness, regularity, form, sufficiency,
accuracy, falsification or legal effect of such documents, if apparently in order. In consideration of such payment or payments being made at
My/Our request I/We agree to reimburse you immediately on your application the amount of such payment or payments together with all
charges including interest at the rate of ….…% per annum from the date of payment or payments until the approximate date of the arrival of
the return remittance at its destination (this rate being subject to alterations from time to time without notice to Me/Us) and commission at
the rate of …….% plus the commission and all charges of your correspondents, if any. The invoice, Bills of Lading and Insurance Policies and
above mentioned shall be held by you by way of security for the said reimbursement and I/We undertake to deposit with you from time to
time further collateral security as and when you may require and in the event at any time or times of the depreciation of the market price of
any of the securities aforesaid I/We undertake to provide you with additional securities to your satisfaction. Provided nevertheless that you
shall be at liberty at your discretion at any time and without marking previous application for reimbursement to sell or caused to be sold any
merchandise the subject of such documents and or any of the securities aforesaid in such manner and at such time and places as you shall
think fit and either by auction or private sale at your option and to apply the net proceeds (after deducting freight and insurance premium if
paid by and all charges together with the usual. Merchant’s commission to which you are entitled towards reimbursement of such payment or
payments aforesaid.
And I/We hereby agree on demand to pay to you the amount of any deficiency accepting your account current as conclusive evidence of the
amount due by Me/Us to you. I /We further undertake that if any amount recoverable or recovered under any insurance Policies be received
by Me/Us it shall be held by Me/Us in trust on your behalf and paid to you on demand.
It is agreed that My/Our liability hereunder is not to be affected in any manner whatsoever and you will not be responsible for any loss or
damage which may happen to any such merchandise during its transit and or after its arrival, and or the non insurance or improper or
inadequate insurance thereof and/or deficiency in the quality, quantity, weight, or value thereof and or stoppage or detention thereof by the
shipper or any other person whomsoever.
It is further agreed that this agreement cannot be either revoked or altered in any way except in writing with your express consent.
And I/We further declare that this agreement shall not be affected by MY DEATH/ OR ANY OF OUR DEATHS but shall remain in full force and
effect and shall continue to be binding notwithstanding any change which may from time to time take place by death or otherwise howsoever
in the partners or constitution of My/Our firm and or Organization and that this agreement does not supersede but is in addition to any letter
of Hypothecation already signed or which may hereafter being signed by Me/Us in your favor.
We the partners/authorized signatories of Toyoshima & Co., Ltd. (Liaison office) do hereby execute this presents
at…………………………………………………….…………..on this 15 day of November 2 022
Partner/Authorized Signatory : Yoshihiro Nagai Partner/Authorized Signatory : ………….……………………………………..……………
(Signature with Organization Seal) (Signature with Organization Seal)
Partner/Authorized Signatory : ……………………………………………………….……… Partner/Authorized Signatory : …………………………….……………………….………
(Signature with Organization Seal) (Signature with Organization Seal)
✓
Commercial Bank of Ceylon PLC
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ONLINE BANKING MANDATE
FORMAT OF THE APPLICATION (To be submitted in the Organization letter head)
To : Commercial Bank of Ceylon PLC, Date:……………………
Hadi Tower, Holding No. NW(K)-1,
Road No. 50, Kemal Ataturk Avenue,
Gulshan - 2,Dhaka -1212, Bangladesh.
Name of the Organization :……………………………………………………………………………………………………………………………………………………………
Registration No : ………………………………………………………………………………………………….………………………………………………………………………
Certified Extracts from the Minutes of a meeting ……………………………………………………………………..………………………………………………….
held on ……………………………………………………. at ………………………………………………………………………………………………………………………………
ONLINE BANKING - THE COMBANK’S ELECTRONIC FINANCIAL SERVICE SYSTEM
It was resolved;
1. To request the Bank to permit the Organization the use of ,
( √ )
ONLINE BANKING FACILITY (e.g. Account Inquiry, Fund Transfers, Bill Payments and etc.)
PAYMASTER FACILITY (e.g. Bulk Account Credits, Bulk Bill Payments, EPF & ETF Payments and etc)
2. To adopt the Online Banking Customer Undertaking and that it be executed on behalf of the Organization under the
hands of following authorized signatories *_______________________________________________________ and
*_______________________________________________ (in terms of the Partnership Agreement / Constitution)
* Names of authorized signatories to be included
3. To Request the Bank to issue Letter of Credit as and when requested by the Organization through Online Banking
facility and the Agreement relating to issuing of the Letter of Credit be executed on behalf of the Organization under
the hand *__________________________________ and *__________________________________.
* Names of authorized signatories to be included
4. That the following persons whose details are attached be and are hereby appointed as the Primary Delegates of the
Organization for the purpose of the said Undertaking and that each such person be granted a User ID and a separate
Password which shall be duly acknowledged under their signatures.
USER NAME NID /PASSPORT NO USER ACCESS LEVELS SIGNATURE
1.
2.
3.
Note – A separate User Information form (Form A-Attached) is required to be submitted for each user along with this application.
5. That any changes in the above appointments of the Delegates shall be effected only by ________________________
( an authorized letter/a resolution) and shall be duly notified to the Bank in writing and would become effective only
upon receipt of written confirmation from the Bank that such change has been effected.
6. It was resolved that the following operating instructions would be applicable for the use of ONLINE BANKING facility.
Authorization Mode
Any one supervisor for authorization ( Single Authorization)
Any two supervisors for authorization (Dual Authorization)
More than two or combination of supervisors for authorization (Multilevel Authorization)
Applicable if “Multilevel Authorization” selected only.
Commercial Bank of Ceylon PLC
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User Group (A, B, C, D, E) Users’ Name/s
Authorization Matrix
7. That all correspondences relating to the said facility should be to the following,
For the Bank:
e-Banking & Card Centre, Commercial Bank of Ceylon PLC, 75 Shahid Tajuddin Ahmed Sharani, Tejgaon I/A,
Dhaka, Land phone: +88 02 9831021
For the Customer (Contact Person):
Name - _______________________________________________________
Designation - _______________________________________________________
Mobile No - _______________________________________________________
E-mail - _______________________________________________________
Address - _______________________________________________________
_______________________________________________________
8. That the Bank be entitled but not obliged to and is hereby authorized to accept any instructions given to it by use of
User IDs and Passwords given by the Bank to the users and/or created by such users using Online Banking facility and
such instructions shall be and shall deem to be instructions which have been duly authorized by the Organization not
withstanding that such instructions conflict with or are in to the Bank.
9. That these resolutions to be communicated to the bank and shall remain in force until an amended resolution shall
have been passed by the Organization’s Governing Body/Managing Committee/Executive Committee/Board of
Trustees/office bearers and a certified copy thereof shall have been received by the Bank and the Organization receives
written confirmation from the Bank that such amending resolution has been given effect to.
10. That these instructions and mandate shall be in addition to the mandate already given to the Bank by the Organization.
11. That the Organization shall hold the Bank harmless and indemnified against all and any loss, damage, expense, cost or
demand incurred or arising by reason of the Bank acting in terms of this mandate and authorization.
We the above named partners/authorized signatories do hereby execute this presents at ……………..…………………………. on
this …………………………day of 20…………..…...
Partner/Authorized Signatory : ……………………………………………………….……… Partner/Authorized Signatory : ………….……………………………………..………….…
(Signature with Organization Seal) (Signature with Organization Seal)
Date : Date :
Partner/Authorized Signatory : ……………………………………………………….……… Partner/Authorized Signatory : ……………………………….……………………….………
(Signature with Organization Seal) (Signature with Organization Seal)
Date : Date :
Amount Range (BDT) Approval Structure (any combination of the Users e.g. A, or B or A+B,
A+E or B+E+C)
Commercial Bank of Ceylon PLC
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Form - A
ONLINE BANKING - USER INFORMATION FORM
Full Name *
Email Address *
NID / Passport *
Designation
Contact No. (Office) Contact No. (Mobile) *
Date of Birth Mother’s Maiden Name
USER ACCESS TO BE GRANTED
USER ACCESS LEVELS* REQUIRED FACILITIES*
For SINGLE or DUAL Authorization ONLINE BANKING FACILITIES
Initiator
(View & Input Only) [Optional User]
Please tick
(√) for the
required
functionality
Account Inquiry
Please tick ( √ ) for
the required
functionality
Authorizer
(View, Input & Authorize) [Required User]
Registered Fund Transfers
(Own & Registered Accounts Only)
For MULTILEVEL Authorization
Fund Transfers - All
(Own, Registered & Third Party
Accounts)
Initiator
(View and Input Only) [Optional User]
Payments & Settlements
(Bills, insurance etc)
Supervisor
(View, Input & Checking only) [Required User]
Requests
(Cheque, Statement & L/C Submission)
Authorizer
(View & Authorize) [Required User] Others ……………………………………….
ADDITIONAL FACILITIES
Shared Login & / or Administrator
(Single Login ID to manage multiple companies
/ Administrator to manage internal user
activities)
PAYMASTER FACILITY
One Time Password (OTP)
(Additional security for the Real Time Fund
Transfers & etc )
Bulk Account Credits
(Commercial Bank + Other Banks)
Please tick ( √ ) for
the required
functionality
ACCOUNT NUMBER/S to be linked with user Bulk Utility Payments
For Internet Banking For Paymaster
1. 1. Cash Payments
2. 2. Others
3. 3.
4. 4.
*- Indicate Mandatory fields
We hereby confirm the above details are in order.
________________________ ____________________________________________
Signature of the User Authorized Signature with Organization Seal
✓ ✓